Common questions from ALK clients and partners. Updated as new questions come in.
Q: What is ALK?
ALK is Wamiri’s intelligent operations platform for emerging and high-growth markets. It helps teams automate and streamline mission-critical work using AI, including document intelligence, analysis, and workflow automation.
Q: Who is ALK designed for?
ALK is designed for finance teams, operations leads, and IT managers. Common use cases include equity mortgage, pensions, private equity, and other document-heavy operational workflows.
Q: What do I need to get started?
You need an active ALK account. The first person from your organisation to sign up becomes the Entity Owner and can invite others.
Q: I cannot access a feature. What should I do?
Confirm your role with your Workspace Admin. Some features require Workspace Admin access (or higher). See Understanding Roles & Access for details.
Q: Can someone outside our organisation be invited as a Viewer?
It depends on whether external email addresses are enabled for your entity. Contact [email protected] to confirm.
Q: What happens if I remove someone from a workspace?
They lose access immediately, but content they created or shared in the workspace remains. Removing someone from a workspace does not delete their organisation account.
Q: What file formats are accepted for manual upload?
This is being confirmed with Engineering. In the meantime, contact [email protected] and include the file type you want to upload.
Q: Can I run reconciliation without Acumatica connected?
Yes. Use the manual upload flow to upload your bank statement and GL export as files.